Privacy Policy
Effective date: [EFFECTIVE DATE]
HollisKent ("HollisKent," "we," "us," or "our") is operated by [LEGAL BUSINESS NAME], [MAILING ADDRESS]. This policy explains what information we collect, how we use it, and the choices you have. HollisKent provides video previews for contractors. Our services are intended for businesses, not consumers.
Information we collect
- Contact information you give us: your name, business name, phone number, email address, and the details you share when you text, email, or call us.
- Project photos and details: photos of homes or project spaces, and project details such as materials, dimensions, or scope, that contractors send us to create videos.
- Messages: the content of text messages and emails you exchange with us.
- Basic website data: like most websites, our hosting provider may automatically log technical information such as your browser type, device type, and IP address when you visit our site.
We ask contractors not to include people, faces, house numbers, or other personal details in project photos.
How we use information
- To respond to your messages and provide our services
- To create, revise, and deliver video previews
- To send you messages related to your inquiry, free trial, or account
- To bill for services and keep business records
- To maintain, secure, and improve our website and services
- To comply with legal obligations
Text messaging (SMS)
When you text us, you agree to receive text messages from HollisKent related to your inquiry and our services. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. You can also contact us at [EMAIL].
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Information may be shared with subcontractors and service providers that support our services, such as messaging platform providers.
How we share information
We do not sell your personal information. We share information only:
- With service providers that help us run our business, such as website hosting, messaging, email, file storage, payment processing, and the software tools, including artificial intelligence image and video tools, we use to create video previews. These providers may process photos and project details only as needed to provide their services to us.
- With the contractor who sent the photos, when we deliver their videos.
- When required by law, or to protect our rights, safety, or property.
- In a business transfer, such as a merger or sale of our business.
Photo retention
We keep project photos and videos only as long as needed to provide our services. Unless a client asks us to keep them longer, we delete project photos and working files within [NUMBER] days after a video is delivered. A contractor may ask us to delete their photos and videos at any time by contacting us.
Cookies and analytics
[If you add analytics later, describe it here. Example: "We use [ANALYTICS TOOL] to understand how visitors use our site. It may use cookies or similar technologies."] We do not use advertising or tracking cookies.
Security
We use reasonable measures to protect the information we collect. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.
Your choices and rights
You may ask us to access, correct, or delete the personal information we hold about you by contacting us at [EMAIL]. Depending on where you live, you may have additional rights under state privacy laws, and we will respond to requests as required by applicable law.
Children's privacy
Our services are for businesses and are not directed to children under 13. We do not knowingly collect information from children.
Changes to this policy
We may update this policy from time to time. We will post the updated version on this page with a new effective date.
Contact us
[LEGAL BUSINESS NAME]
[MAILING ADDRESS]
[EMAIL]
[HK TEXT NUMBER]